Reopening Updates

All the information you need about the reopening of Hollywood Casino Joliet. We will continue to add information as it becomes available, please check back often.
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statement on the reopening of hollywood casino joliet

Hollywood Casino Joliet is thrilled to welcome you back once again. We are continuing to follow all CDC and IDPH guideline to provide you with a safe and fun gaming experience. We continue with our enhanced cleaning protocols, we have sanitizing stations located through out the casino for you to use, please observe social distancing, and thank you for wearing your mask.

 

Social Distancing:

  • Casino Hours: 8 a.m. – 4 a.m., Daily
  • We have limited capacity on our gaming floor.
  • The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
  • The number of slot machines and seats at tables games available will be limited.
  • There will be no large drawings, tournaments, or special events.
  • Restaurant offerings will be limited to 99 Hops House and Take Two Deli.
  • The Gift Shop, coat check, and valet will remain closed.
  • The hotel will be open weekly from Thursday at 4 p.m. until 11 a.m. on Monday.

Health & Safety

  • Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to their shift.
  • Guests are required to properly wear face masks to enter and throughout the duration of their visit.
  • Slot machines are thoroughly and regularly cleaned throughout the day.
  • Sanitizer stations are installed on the casino floor and are readily available throughout the facility.

 

We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times.

Casino

The casino will be open from 8 a.m. – 4 a.m. daily.

Guests are required to properly wear face masks to enter and throughout the duration of their visit.

Slot machines are configured to meet social distancing requirements.

Table games have a maximum occupancy based on type of game.

The Sportsbook is now open!

Promotions

There are no promotions currently scheduled. Please check back often for updates.

Dining

99 Hops House:
Open daily, check out the dining page for updated hours.

VIP Lounge:
Monday & Thursday: 4 p.m. – 9 p.m.
Tuesday & Wednesday: Closed
Friday – Sunday: 2 p.m. – 10 p.m.

Take Two Deli: Open for to go orders only.
Sunday – Thursday: 11 a.m. – 9 p.m.
Friday & Saturday: 11 a.m. – 11 p.m.

Final Cut Steakhouse:
Temporarily Closed

Epic Buffet: Closed

Hotel

The hotel will reopen with special hours. Open weekly from Thursday at 4 p.m. until 11 a.m. on Monday.

The RV Park is open on a seasonal basis.

The gift shop, valet and coat check will remain closed at this time.

Casino

Casino Hours: 8 a.m. – 4 a.m. daily. 

Dining and Nightlife

Take Two and 99 Hops House are open.
VIP Lounge is open for bar service.
Epic Buffet and Final Cut Steakhouse is temporarily closed. Live music and entertainment are temporarily suspended.

General

Will I need to wear a mask at Hollywood Casino Joliet?
Yes, masks are required for all guests and must be properly worn during your entire visit. Hollywood Casino Joliet will not supply masks.

Do I have to wear a mask if I have a medical condition?
Yes, masks are required for all guests and must be properly worn during your entire visit.

What should I expect upon entry?
Guests will be required to self-screen for Covid related symptoms and risks, briefly remove masks at turnstiles for identification and must be able to present a valid ID to enter the property if asked by security, as we check ID's for guests that appear 30 years of age or younger. (approved ID’s consist valid Driver’s License, Passport, or Military ID)
*Military ID must be accompanied by a state issued ID.

Will my tier benefits be extended?
The 2020 Earning Period has been extended as well. Guests can earn tier points from January 1st, 2020 to April 30th, 2021.

What has happened to my previous offers and promotions?
All promotions and offers are expired. We are currently sending new offers.

Will I be able to play table games?
Yes, seating has been modified to promote social distancing on all table games. We are currently offering Craps, Blackjack, Roulette, and some carnival games. Food is not permitted while at a Table Game, but drinks are allowed with some restrictions. Masks are mandatory at all Table Games.

Will there be handicap parking available?
Handicap self-parking is available on each level of the garage as well as in the main lot.

Will wheelchairs be available?
No, wheelchairs are not available at this time.

Will the Sportsbook be open?
Yes, the Sportsbook is now open.

Am I able to park Valet?
Currently valet parking remains closed.

Can I stay at the Hotel or RV lot?
The hotel will reopen with special hours. Open weekly from Thursday at 4 p.m. until 11 a.m. on Monday. 

Is bar or beverage service available?
Yes bar and beverage service is available daily from 9 a.m. – 3 a.m. No self-service beverage stations will be open.